These Terms are a contract between you (the business that installs the app) and us (the provider named in clause 1). They govern your use of the Shopify app "ReguCart: India Compliance", the website regucart.com and related emails and support (together, the Service).
Please read clauses 4, 5, 6, 8, 10, 15 and 16 carefully. They explain what the Service does not do, what you are responsible for, what our crawler does on your storefront, and how our liability is limited.
This document is an electronic record under the Information Technology Act 2000 and the rules made under it. It does not need a physical or digital signature.
1. Who we are
1.1 The Service is provided by Shivam Bector, trading as Debug Ninja, a sole proprietorship, based in Panchkula, Haryana, India (Debug Ninja, we, us, our). "ReguCart" is the brand under which we offer the Service.
1.2 Contact details:
- Email: [email protected]
- Location: Panchkula, Haryana, India (we give our postal address on request to [email protected])
- Telephone: +91 98888 17142
- GSTIN: not registered for GST
- Grievance Officer: see clause 21.
1.3 We may transfer these Terms to a company or limited liability partnership that we form or that takes over the Service. Clause 22.3 explains how.
2. Definitions
In these Terms:
2.1 You or Merchant means the business that owns or operates the Shopify store on which the app is installed. It includes anyone who uses the Service for that business.
2.2 Store means your Shopify store, including its admin data and its public storefront.
2.3 Check means an automated or AI-assisted test that the Service runs against your Store.
2.4 Ruleset means the dated, versioned set of Checks that the Service uses (for example IN-2026.10.1). Each scan and report shows the Ruleset version and date.
2.5 Finding means a result of a Check, such as a possible gap, together with its evidence.
2.6 Fix means a change to your Store that the Service prepares for you to preview and apply.
2.7 Your Data means data from your Store, data you enter or upload, and data that your customers, vendors or others submit through features of the Service on your Store.
2.8 Pro means the paid plan. Free means the free plan.
3. What the Service is
3.1 The Service is software. It runs automated and AI-assisted Checks of your Store against a published, dated Ruleset based on our reading of Indian laws and rules that apply to online sellers. It shows Findings with evidence and suggested steps. On Pro, it also prepares Fixes, monitors your Store, generates draft pages and documents, and offers other tools described in the app.
3.2 The Service is informational only. A readiness score, report, Finding or "no gaps found" result describes the outcome of the Checks we ran, on the date we ran them, against the Ruleset version shown. It is not a statement that your Store meets any law.
3.3 The Checks cover what our software can see. They cannot see everything. For example, they may not see checkout extensions, emails, offline conduct, packaging, contracts or other apps' settings. Some Checks are marked "not run", "needs your review" or "upcoming" in the app.
3.4 We may add, change or remove Checks, Rulesets and features at any time, for example when a law changes or when we find an error. We record Ruleset changes in the app.
4. Not legal advice
4.1 We do not provide legal, regulatory, tax, accounting or other professional advice. Nothing in the Service is a legal opinion.
4.2 Using the Service does not create a lawyer-client or any other professional relationship between you and us.
4.3 Laws, rules and their interpretation change, and reasonable people can read them differently. Where a rule is unclear, the Service may apply a strict reading and will say so. You should consult a qualified adviser about your own obligations, and before relying on any Finding, draft or report.
5. No promise of any outcome
5.1 We do not promise or represent that:
- your Store meets, or will meet, any law, rule, guideline or standard;
- the Checks are complete, current or free from error;
- any Finding is correct, or that the absence of a Finding means there is no gap;
- using the Service will prevent any complaint, notice, penalty, order or other action by any person or authority.
5.2 Checks may be incomplete, out of date or wrong. AI output can contain errors (see clause 9).
5.3 Except as stated in these Terms, and to the extent the law allows, the Service is provided "as is" and "as available", without any warranty, express or implied, including any implied warranty of fitness for a particular purpose, quality or accuracy.
6. Your responsibilities
6.1 You are solely responsible for:
- your Store, products, listings, prices, discounts, claims, content, policies, pages, declarations, labels, licences and certificates;
- your compliance with every law that applies to your business;
- reviewing every Finding, draft and Fix before you rely on it or apply it;
- deciding whether to act on, ignore or dispute a Finding;
- the accuracy of everything you enter into the Service, including your store profile, product declarations and answers in any self-audit.
6.2 You must keep your own backups of your Store content. Shopify and other providers offer tools for this.
6.3 You must make sure that the person who accepts these Terms or uses the Service for your business has authority to do so.
6.4 You must tell your customers and others, in your own privacy notice, how you use the Service to handle their personal data (for example, complaints received through the grievance desk). Clause 13 and the DPA explain this.
7. Declarations, self-audits and certificate pages
7.1 Some features let you record declarations, complete a self-audit (for example the annual dark pattern self-audit) and publish a certificate page on your Store. Every such declaration, report and certificate is your business's own statement, made and signed by you.
7.2 We do not certify, verify, audit, approve or endorse your Store, your business, your statements or your products. Certificate pages generated by the Service do not carry our name or logo.
7.3 You must not say or suggest that we certify, verify, audit or endorse your Store or business, or that we have done so. You must not present a ReguCart report as a legal opinion or as a certificate issued by us. You may share reports with your advisers, investors or authorities as your own records, with their disclaimers intact.
7.4 Sign a declaration or certificate only if you have done what it describes and the statements are true.
8. Changes made through the app
8.1 Preview and apply. The Service changes your Store content only when you instruct it to. Before any Fix, the Service shows you a preview of the change (for example, the before and after values, or the page that will be created). Nothing is written to your Store until you click Apply. Previews do not change your Store. Generated pages and policies are created on your Store only when you click Apply.
8.2 Undo. Each applied Fix is recorded in "Fixes & changes" with a snapshot of what it replaced. You can undo a Fix from there for at least 90 days after you applied it, while the app stays installed. Undo restores the snapshot. If the object has changed since the Fix, the app shows the conflict and asks you what to do. Undoing a page the Service created unpublishes it; it does not delete it.
8.3 Undo is provided on a best-effort basis. It may fail if Shopify, another app or a person has changed or deleted the object, or if Shopify's systems are unavailable. It is not a substitute for your own backups (clause 6.2).
8.4 What the Service never does. The Service never edits your theme files, never changes your checkout, and never deletes your products or pages. Storefront features are added only through Shopify theme app blocks and embeds that you turn on in your theme editor.
8.5 Technical app data. To run features you have chosen, the Service may keep some technical data on your Store up to date without a separate preview. This is limited to (a) app data that tells your theme whether Pro blocks may display, and (b) values used by blocks you have turned on (for example, the 30-day prior price shown by the prior price block). The app describes this before you turn the feature on. It never changes your product prices, product text, pages or policies in this way.
8.6 Content stays yours. Pages, policies, metafields, metaobjects, menu links and other content created on your Store through the Service are your content. They stay on your Store if you downgrade or uninstall. You may edit or delete them at any time.
9. AI-assisted features
9.1 The Service uses AI models to help classify products, review text and images, draft text and summarise results.
9.2 AI output may be wrong. It can miss problems, report problems that do not exist, or produce text that does not fit your business. We reduce this risk: Findings must carry evidence, AI results are checked against defined formats, uncertain results are shown as "needs your review" rather than as gaps, and higher-severity AI results go through a further AI review step. These steps reduce errors; they do not remove them.
9.3 AI-drafted text (for example a policy clause or page) is always a draft for your review. It is never applied to your Store without your preview and Apply. Edit it to match how your business actually works.
9.4 Your Data sent for AI processing is handled as described in clause 13 and the Privacy Policy. Our AI provider processes it under contract to provide the Service. Under that provider's commercial terms it is not used to train its models. We do not use Your Data to train any AI model.
10. Storefront checks (crawling)
10.1 You authorise us to access your Store's public storefront automatically, using our crawler "ReguCartBot", to run Checks, and to store and process what it captures (including page text, page code and screenshots), including through our subprocessors such as our AI provider. The crawler and its limits are described at regucart.com/bot.
10.2 This authorisation covers the cart and the checkout entry page. To test the cart and checkout entry page, ReguCart adds one product to a test cart through your storefront's cart API and loads the checkout entry page. This can create an abandoned cart or checkout session on your Store, which may appear in Shopify's abandoned checkout reports. No order is placed and no personal data is entered. The crawler never submits forms or orders.
10.3 Shopify's default robots.txt file asks crawlers not to visit /cart, /checkout, /search and /policies/. You authorise ReguCartBot to visit those paths (for /checkout, the entry page only), and any extra paths you add in Settings. For all other paths, ReguCartBot follows your robots.txt file.
10.4 Crawler visits may appear in your analytics and may cause third-party scripts on your storefront (for example, advertising pixels) to load. The crawler visits at most one page per second on your Store and skips password-protected storefronts.
10.5 You confirm that you are entitled to authorise these visits to your Store. You may limit them in Settings (for example, by excluding URLs) or stop them by uninstalling the app.
11. Plans, fees and billing
11.1 Plans. The Free plan gives full scans, with all Findings and do-it-yourself guidance, at the interval shown on the app's Plan page (currently one scan every 30 days). The Pro plan costs USD 9.99 per month or USD 99 per year and adds the features listed on the app's Plan page and App Store listing. There is no free trial. On-demand scans on Pro are subject to fair use and to our processing limits; some Checks may be queued for a later run when limits are reached.
11.2 Billing through Shopify. Shopify bills all fees on our behalf through Shopify App Pricing, under Shopify's terms. We do not collect or see your card or bank details. You upgrade, downgrade and cancel through Shopify without contacting us.
11.3 Taxes. Fees do not include taxes. Shopify may add taxes to your bill under its terms. We are not registered for GST at present. If we register, we will charge GST where the law requires it.
11.4 Refunds. Fees are not refundable, except (a) as Shopify's billing rules provide, (b) as the law requires, or (c) as stated in clauses 17.3 and 18.4. Whether any proration or credit applies when you change or cancel a plan is decided by Shopify's billing rules.
11.5 Price changes. We may change prices for future billing periods. We will give you at least 30 days' notice in the app or by email, and Shopify may ask you to approve the new price. If you do not accept a new price, you may cancel before it takes effect.
11.6 Downgrade or cancellation. When Pro ends, paid features stop: monitoring stops, theme blocks hide, and paid tools lock. Content already created on your Store stays (clause 8.6). Your Data stays in the Service until you uninstall or delete it (clause 18).
11.7 Free plan. We may change the Free plan's limits, or end the Free plan, with at least 30 days' notice.
12. Acceptable use
12.1 You must not:
- use the Service to sell, promote or facilitate products or services that are illegal in India;
- use the Service on a store you do not own or are not authorised to manage;
- copy, modify, reverse engineer, decompile or try to extract the source code, rules, prompts or templates of the Service, except as the law expressly allows;
- get around plan limits, processing limits or security measures;
- resell, sublicense or provide the Service to others, except that an agency may use it on stores it is authorised to manage;
- use the Service to send spam, or upload malware or unlawful material;
- use our name, the ReguCart brand or reports in a way that suggests we certify, verify or endorse you (clause 7.3);
- use the Service in breach of Shopify's terms.
12.2 You must not use features that collect information from others (for example the grievance desk or seller details form) to collect information that is unlawful, obscene, defamatory, infringing, harmful to children, or that threatens the unity, integrity, security or sovereignty of India, or otherwise breaches the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021.
13. Your Data and privacy
13.1 You own Your Data. You give us a non-exclusive, royalty-free licence to host, copy, process, transmit and display Your Data only as needed to provide, secure, support and improve the Service, and as the law requires.
13.2 Our Privacy Policy (regucart.com/privacy) explains what data we collect and how we use it.
13.3 For personal data that we process on your behalf, including complaints submitted through the grievance desk, seller details submitted through the seller form, and personal data contained in Store content or documents you upload, you are the Data Fiduciary and we are your Data Processor. Our Data Processing Addendum (regucart.com/dpa) forms part of these Terms and applies to that processing.
13.4 The Service does not request access to your Shopify orders or customer records.
13.5 We use reports you send us (for example "Report false positive") and statistics about how Checks perform to improve the Service. We keep de-identified examples from your Store in our test set after you uninstall only if you give us separate written permission.
13.6 We may create aggregated statistics that do not identify you, your Store or any person, and use them for any lawful purpose.
14. Our intellectual property
14.1 We own the Service, including its software, Rulesets, Checks, content, templates, prompts, designs and brand. These Terms do not transfer any of it to you.
14.2 While these Terms apply, we give you a limited, non-exclusive, non-transferable right to use the Service for your business.
14.3 You may use, edit and publish on your Store any page, policy or other text the Service generates for you. We do not claim ownership of that output once you publish it.
14.4 If you send us suggestions or feedback, we may use them without any obligation to you.
15. Limitation of liability
15.1 To the extent the law allows, neither party is liable to the other for any:
- indirect, consequential, special, incidental, exemplary or punitive loss or damage;
- loss of profit, revenue, business, goodwill, data or anticipated savings;
even if it was foreseeable.
15.2 To the extent the law allows, we are not liable for any:
- penalty, fine, compensation, regulatory sanction or order imposed on you by any authority, court or commission;
- costs of complying with any law, or of changing your Store, products, packaging or practices;
- loss caused by your decision to act or not act on a Finding, draft, report or Fix;
- loss caused by Shopify, your other apps, your theme, or any third party outside our control.
15.3 Cap. To the extent the law allows, our total liability to you for all claims arising out of or relating to the Service or these Terms, in contract, tort (including negligence) or otherwise, is limited to the greater of:
- (a) the fees you paid for the Service in the 12 months before the event giving rise to the first claim; and
- (b) INR 1,000.
For the Free plan, where no fees are paid, this means INR 1,000.
15.4 Nothing in these Terms limits or excludes liability for fraud, for wilful misconduct, for your payment or indemnity obligations, or for any liability that cannot be limited or excluded under applicable law.
15.5 You agree that the fees reflect this allocation of risk, and that the Service would be priced much higher without it.
16. Indemnity
16.1 You will indemnify and hold harmless Debug Ninja, its owner, employees and contractors against all claims, proceedings, demands, losses, damages, penalties, costs and reasonable legal fees brought by any third party (including any authority, consumer, customer or vendor) arising out of or relating to:
- your Store, products, services, listings, prices, claims, content, policies or pages, including content generated through the Service that you applied or published;
- your declarations, self-audits, certificate pages or other statements;
- your breach of any law;
- your breach of these Terms or the DPA;
- your instructions to us about personal data, or any lack of a lawful basis or required notice for personal data you ask us to process.
16.2 This indemnity does not apply to the extent a loss is caused by our breach of these Terms, our fraud or our wilful misconduct.
16.3 We will tell you promptly about any claim covered by this clause, let you control its defence (with counsel reasonably acceptable to us), and give you reasonable help at your cost. You must not settle a claim in a way that admits fault on our part or binds us without our written consent.
17. Suspension
17.1 We may suspend all or part of the Service for your Store, with notice where practicable, if:
- you breach clause 12 or another material term;
- Shopify reports that fees are unpaid, or your Shopify account is suspended;
- we reasonably believe your use creates a security risk or may harm us, Shopify, other merchants or third parties;
- a law, court or authority requires it.
17.2 We will restore the Service when the reason for suspension ends.
17.3 If we suspend Pro for a reason that is not your fault, you may ask us for a refund, through Shopify where possible, of fees for the period of suspension.
18. Termination, uninstall and deletion
18.1 By you. You may stop using the Service and end these Terms at any time by uninstalling the app. You may also delete all data we hold about your Store at any time from Settings ("Delete my data").
18.2 By us. We may end these Terms (a) immediately by notice if you materially breach them and do not fix the breach within 7 days of our notice, or immediately for a breach of clause 12; or (b) for any reason by giving you at least 30 days' notice.
18.3 What happens on uninstall. When you uninstall, we stop all scans, monitoring and other jobs for your Store. Shopify then sends us a "shop/redact" request 48 hours after you uninstall. When we receive it, we delete all data we hold about your Store, including scan results, evidence, reports, change history and grievance records, and stored files. If you reinstall within those 48 hours, your data is kept. After deletion, a reinstall starts fresh, price history restarts and earlier changes can no longer be undone through the app. Data in our encrypted backups is overwritten within 14 days. Content created on your Store stays there (clause 8.6).
18.4 If we end these Terms under clause 18.2(b), we will refund, through Shopify where possible, the unused part of any prepaid annual fee.
18.5 Clauses 4, 5, 7.3, 13.5, 13.6, 14, 15, 16, 18.3, 20, 22 and 23, and any other clause that by its nature should continue, survive the end of these Terms.
19. Changes to these Terms
19.1 We may update these Terms. Each version has a version date. The current version is always at regucart.com/terms.
19.2 We will tell you about a new version in the app and by email to your Store's contact email, at least 15 days before it takes effect, unless the change is needed sooner to meet a legal requirement, to address a security risk, or to describe a new feature (in which case it takes effect when we publish it).
19.3 When a new version takes effect, the app will ask you to read and accept it before you can run another scan or apply another Fix. Until you accept, those actions are blocked.
19.4 If you do not accept a new version, you must stop using the Service and uninstall the app. If the change materially reduces your rights and you uninstall within 30 days of our notice for that reason, we will refund, through Shopify where possible, the unused part of any prepaid annual fee.
20. Governing law and disputes
20.1 These Terms are governed by the laws of India.
20.2 Talk first. If a dispute arises, either party may write to the other describing it. Both parties will try in good faith to settle it within 30 days.
20.3 Arbitration. A dispute not settled under clause 20.2 will be finally resolved by arbitration under the Arbitration and Conciliation Act 1996, by a sole arbitrator appointed by agreement of the parties or, failing agreement within 30 days, as that Act provides. The seat and venue of arbitration is Panchkula, Haryana, India. The language is English. Hearings may be held online.
20.4 Subject to clause 20.3, the courts at Panchkula, Haryana, India have exclusive jurisdiction, including for interim relief.
20.5 Nothing in this clause stops either party from seeking urgent interim relief from a competent court, or takes away any right that cannot lawfully be waived, including any right you have to approach a consumer commission.
21. Grievance Officer
21.1 If you have a complaint about the Service, or about how we handle personal data, contact our Grievance Officer:
- Name: Shivam Bector
- Designation: Founder
- Email: [email protected] (subject line "Grievance")
- Location: Panchkula, Haryana, India
- Telephone: +91 98888 17142
21.2 We will acknowledge your complaint within 48 hours and resolve it within one month of receipt. Where the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 apply to a complaint about content hosted through the Service, we will acknowledge it within 24 hours and resolve it within the time those Rules set (currently 7 days for most complaints, and shorter for some categories). Privacy complaints are handled as described in the Privacy Policy.
22. General
22.1 Entire agreement. These Terms, the Privacy Policy and the DPA are the whole agreement between you and us about the Service. They replace any earlier understanding. If they conflict, the DPA prevails on the processing of personal data on your behalf, and these Terms prevail on everything else.
22.2 Shopify is not a party. These Terms are between you and us only. Shopify is not a party to them and is not responsible for the Service. Your use of Shopify is governed by your agreement with Shopify. Nothing in these Terms changes Shopify's terms.
22.3 Assignment. You may not transfer these Terms without our written consent. We may transfer these Terms, in whole or part, to a company, limited liability partnership or other person that takes over the Service or our business, including one formed by our owner. By accepting these Terms you agree to such a transfer and to the new provider taking our place. We will tell you at least 15 days before the transfer. If you object, you may uninstall the app.
22.4 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages of Shopify, hosting, AI or email providers, internet failures, natural events, epidemics, war, government action or labour disputes. This does not excuse payment obligations.
22.5 Notices. We send notices in the app or by email to your Store's contact email or the email given when these Terms were accepted. You send notices to [email protected]; for a formal legal notice, use the subject line "Legal notice". If you need to serve a notice by post, ask us at that address and we will give you our postal address. Email notices take effect when sent, unless a delivery failure message is received.
22.6 Severability. If any part of these Terms is invalid or unenforceable, the rest continues. The invalid part is replaced by a valid term closest to its intent.
22.7 No waiver. A delay in enforcing a right is not a waiver of it.
22.8 Relationship. The parties are independent contractors. Nothing creates a partnership, agency or employment relationship.
22.9 Third parties. No one other than you and us (and, for clause 16, the persons named there) has rights under these Terms.
22.10 Language. These Terms are written in English. Any translation is for convenience only.
23. How you accept these Terms
23.1 You accept these Terms by ticking the acceptance box and clicking Continue on the app's Welcome screen. The Service does not run any scan until you have done this.
23.2 When you accept, we record your Store, the version of these Terms, a fingerprint (hash) of the text you were shown, the name and email of the person accepting, the Shopify staff user ID where available, the IP address, the browser user agent and the time. We keep this record as evidence of the agreement, as described in the Privacy Policy.
23.3 The person accepting confirms that they have authority to bind the Merchant. The Merchant is bound by acceptance made through its Shopify admin.
23.4 Electronic acceptance is valid and enforceable under the Indian Contract Act 1872 and the Information Technology Act 2000.