Support
Real answers from the people who build ReguCart.
Questions about a finding, a fix, billing or your data: write to us and a person replies. Complaints go to our Grievance Officer, on the timelines our terms set.
Grievance Officer
- Name
- Shivam Bector, Founder
- [email protected], subject "Grievance"
- Phone
- +91 98888 17142
Acknowledged within 48 hours, resolved within one month.
Privacy requests
Access, correction or erasure of personal data we hold about you.
Write to [email protected] with the subject "Privacy".
Acknowledged within 48 hours, answered within one month.
Help us help you faster
Include these in your email and we can usually answer in one reply.
- 01Your store address, for example yourstore.myshopify.com.
- 02The finding or fix you are asking about: its title, or a link from the app.
- 03What you expected and what happened instead. A screenshot helps.
Think a finding is wrong? Use "Report a false positive" on the finding in the app. It reaches us with the evidence attached.